Purchase process.                            

1.  Determine your diamond shape
Shape is personal preference and one is not better than the other.  You may keep in mind that some ring designs do look better with different shape diamonds.

2. Determine budget
We have a diamond and ring for any budget.  By being flexible in size and quality we can help you choose the perfect combination that you will be happy with.  Don't worry if you see a design that is out of your budget.  Call our experts and we will explain how we can do it within almost any budget!

3. Browse or diamond database or contact us direct
If you know what you are looking for you can look through our diamond database for the specific shape, size and quality you need.   If you do not, our database can give an idea of what you can expect to pay for a certain size and quality diamond.  Or, you can contact us direct by phone or e-mail and a diamond expert will get back to you, by phone or e-mail, within 24 hours (Monday - Friday). He will then determine your needs and make suggestions to guide you through your diamond selection.  

4. Select a diamond
Either on your own or with the help of one of our diamond experts select a  diamond size and quality.  We will then give you some options to choose from.   By speaking with one of our diamond experts they can help you make your choice.  Each of our experts has the experience to help you make the right choice and create a ring you will be happy with.

5. Select a mounting
Browse our mountings online.  If you don't see it ask!  We manufacture 1000's of designs and can even custom make a ring for you.  Whether you saw it in a store, catalog or online our ring designers can make anything!  Just describe what you have in mind and we will make your dreams come true!

5. Send the piece to you RISK FREE!
By securing credit card information we will send you the diamond RISK FREE! If for any reason you are not completely satisfied we will refund your money less shipping cost (usually between $20-$50 for overnight delivery).  Once you give us the ok on the diamond we will start to make your ring.  This usually takes 5 - 10 days.  Send us back your diamond and we will set it in your choice of mounting.

6. Your inspection
You will have 5 days to inspect your diamond at your leisure. If for any reason you are not 100% satisfied you will be given a full refund less shipping charges (usually between $20-$50).

7. Return Policy
You have 5 days to inspect your diamond or 10 days for merchandise. If you wish to return it you must call us as soon as possible. You will receive a return confirmation number that must be written on the returned package.  We will then instruct you as to how to send back the package insured so you are risk free. Any returned  package must be post marked within 5 days after receipt. Postal records will determine this. All merchandise must returned in the same condition as received. 
For jewelry:  you must not remove the tag marked DO NOT REMOVE.   Any merchandise returned with this tag removed will be charged a restocking fee. 

We are not responsible for any loss or damage while in your possession. Once received, in original condition, you will be given a full credit less shipping expense.

Security
We take security seriously.  We work with your bank to make sure your credit card information matches and is kept confidential.  Our processing procedure is the safest in the industry.  We don't want your credit card numbers being used by others and make this our primary concern.  You can be assured our procedures are thorough not only to protect us, but to protect our customers.

Certified Diamonds Online  will make every effort to make this a pleasurable purchase. We are a second generation jeweler and have years of experience.   Our hands on personal approach has attributed to our success and extremely low return rate.  Our main goal is customer satisfaction, if there is something we can do to make you happy let us know.  If you have any questions or concerns please contact us by phone or e-mail. We will get back to you any way you wish.

For a list of past customers and testimonials visit our credentials page.

toll free customer service 877-683-8181 
in Los Angeles our international  213-624-3245
e-mail:  mail@todiamonds.com

diamond engagement ring by Diamonds and Engagement Rings .com